Delivery and installation of bulky products
Introducing
From storage to
end-customer management
Our fulfillment service covers all your logistics operations (storage, preparation, dispatch): entrust this part of your business to us and focus on your development and growth. By using Weavenn’s fulfillment service, you also reduce your logistics costs while improving customer satisfaction (shorter delivery times, more responsive customer service, etc.).
On demand services
tailored to your needs and
those of your customers
Fulfillment
Facilitate your logistics operations by entrusting us with your product inventories, and benefit from expert know-how to boost your logistics performance (order fill rate, delivery times, etc.).
In-store delivery
Offer your customers the possibility of picking up their order directly in-store, thereby increasing the number of possible pick-up points and creating synergies with retailers.
Offer your customers a high-value service with complete handling of the delivery and installation of bulky products. You simplify your logistics while keeping costs under control, without compromising on service quality.
Sales support
Improve customer satisfaction through responsive, high-quality handling of order-related requests.
Geographic coverage
We deliver across Europe through a network of warehouses strategically located throughout the region.
This local presence helps optimize delivery times and reduce transportation costs.
Bulky equipment and large appliance take-back
Meet your regulatory obligations by offering the take-back of bulky equipment and large household appliances (+30 kg) directly from your customers’ homes. An integrated service, easy to activate, that secures your delivery processes while ensuring compliant and controlled management of the collected equipment.
Additional services
Multi-channel order management
Centralize the management of orders coming from multiple marketplaces and sales channels within a single back-office. You simplify your logistics operations while maintaining clear visibility and unified control over all your flows.
Express receiving
When your goods arrive, Weavenn processes them as a priority. Our teams receive and stock your products in less than 24 hours. You can track every inbound flow in real time, with no waiting and no stock disruptions.
Upcoming services
Predictive Logistics
Anticipate stockouts with forecasts based on your sales and logistics flows. Gain visibility into your replenishment needs and ensure product availability across all your sales channels.
Third-Party After-Sales Service
Expand your customer service offerings and the range of responses you can provide to your customers by not only handling delivery-related requests but also offering repair solutions.
Marketplace Onboarding and KYC Management
Simplify your expansion onto new marketplaces with comprehensive onboarding and KYC support. Weavenn helps you open and configure your stores faster, accelerating your presence on new sales channels.
Our partner marketplaces
Take advantage of the benefits offered by our partner marketplaces for your fulfillment offers, including site prominence, faster payment, buybox access, etc.
Easily connect your offers to numerous marketplaces and e-commerce platforms thanks to an ecosystem of connectors already integrated into Weavenn technology, in order to centralize your feeds and develop your online visibility.
Why choose
Weavenn?
Benefit from optimal service quality
Take advantage of our expertise, experiences and infrastructure to offer your customers the best possible experience.
Reduce your costs
Reduce your costs with our competitive prices, and accelerate the development of your business thanks to simplified management of your operations.
Collaborate with confidence
Entrust your logistics operations to us with complete peace of mind: real-time visibility of your stocks and orders, and transparent invoicing.
Track your activity
in real time
Intuitive design
Thanks to its ergonomic interface, it’s easy to get to grips with our tool and get up and running with your business!
Inventory management
Sell your stock across all your sales channels — connected marketplaces and online store — from a single point. Declare your shipments, monitor your stock levels and anticipate your next deliveries directly from the interface.
Order management
Track your sales and their progress status to supervise your results as closely as possible.
View your invoices
View your invoices for a transparent understanding of the costs associated with Weavenn services.
They trust us
Frequently asked
questions
What is the relationship between Fnac Darty, CEVA Logistics and Weavenn?
Weavenn was created in 2024, and is equally owned (50% each) by two major shareholders, Fnac Darty and CEVA. It benefits from the expertise and know-how of its two founding groups for its development and activities, while retaining its independence and its own strategy.
What modules are included in Weavenn’s e-commerce logistics service?
Weavenn’s e-commerce logistics service is built around several modules covering the entire logistics chain and customer experience.
Fulfillment is the core of the service: it includes product reception, storage, order preparation and dispatch to end customers. Through a network of warehouses across Europe, Weavenn optimizes delivery times and transportation costs.
Weavenn also offers additional services such as sales support, delivery and installation of bulky products, take-back of bulky equipment and large household appliances, and in-store delivery to facilitate order pick-up by customers.
By delegating these operations to Weavenn, sellers can simplify their logistics and focus on growing their business.
Who can benefit from Weavenn’s e-commerce logistics service?
The e-commerce logistics service is aimed at marketplace sellers as well as e-merchants wishing to delegate all or part of their logistics operations.
How much does Weavenn’s e-commerce logistics service cost?
You can benefit from Weavenn’s e-commerce logistics service without any obligation or start-up costs.
We attach great importance to clear invoicing for our customers, which is why the cost of the e-commerce logistics service breaks down as follows:
- storage costs depending on the number of m3 occupied
- transport pick-pack fees based on order parameters.
- sales support costs based on the volume of calls/messages handled.
For more information on logistics costs, please contact us.
Where can I deliver to? What type of delivery do you offer? Which partner delivers to end customers?
Weavenn handles order delivery in France and across Europe. Depending on the destination and merchants’ needs, different delivery options are available, including standard and express services.
To ensure reliable and high-performance coverage, Weavenn works with a network of trusted logistics partners such as Chronopost, Colissimo, UPS, Colis Privé and Darty for the delivery and installation of bulky products.
This organisation optimises delivery times while adapting to the specific characteristics of the products and markets served.
What types of products can Weavenn handle?
Weavenn handles a wide variety of products intended for e-commerce and marketplace sales, whether standard or bulky items, including large household appliances.
The platform adapts to the characteristics of each product and the associated logistics requirements to ensure storage, preparation and delivery under the best conditions.
For specific needs related to the nature or dimensions of products, our teams assess each project individually in order to propose the most suitable logistics solution.
Do I need to manage multiple inventories for my different connected marketplaces?
No. A single inventory, managed by Weavenn, supplies all your marketplaces. Quantities are synchronized in real time to guarantee reliable availability on each channel.
Can I use Weavenn fulfillment services without being connected to marketplaces?
Yes. Weavenn connects directly to your e-commerce tools (CMS, Shopify, WooCommerce, Magento…) as well as your internal APIs, without depending on a marketplace.